About us

First Solution For Software: a Jordanian company building retail and business systems from Amman

First Solution For Software is a Jordanian company based in Al Gardens, Albadad Complex, Amman. We develop software and integrated business management systems, sell point-of-sale hardware, and act as the exclusive Mettler Toledo agent in Jordan. Our tagline, "Your First Step To Success", sums up what we want for our clients: to start with one reliable system that grows with them from the scale to the register to the accounts.

Today we serve 39 named clients in Jordan, from supermarket chains and malls to bakeries, roasteries and restaurants. Analysis, programming, installation and support all come from one team, so clients never have to move between vendors when they need help.

Our mission and vision

Mission

To develop software and integrated systems, sell point-of-sale hardware, and deliver comprehensive technology solutions that meet our clients' needs across sectors. We measure success by how much a client relies on the system in daily work, not by the number of features listed in a proposal.

Vision

A team that supports and empowers each other to innovate and excel, exploring new horizons in serving retail and business in Jordan. We want a locally built Jordanian system to be the natural choice for any store that needs accounting, tax and national e-invoicing working from day one.

What we build

  • Platinum ERP.

    A business management system built from scratch in Amman that brings accounting, inventory, sales and HR into one database, with real-time reports and dashboards, and a direct connection to POS hardware. A cloud edition is available with a free trial.

  • Point-of-sale systems.

    A fast register screen that links sales to inventory in real time and provides sales analytics, for supermarkets, restaurants and bakeries.

  • Mobile and management apps.

    Platinum Owners for following the numbers from a phone, Captain Order for restaurant orders, Platinum CRM for customer management, Platinum Label Printer for labels, and Platinum Uploader and Purchase Order Receive for stock and item operations.

  • E-store apps.

    We built Food Gate Market, Bustanji Mall and Omran Mall for real clients, with secure payment and order tracking.

  • Cloud services.

    Real-time synchronization between branches, scalable hosting, backup and recovery, and custom cloud applications.

  • Hardware.

    POS terminals, receipt printers, cash drawers, barcode scanners, touch-screen PDAs and Mettler Toledo scales.

Exclusive Mettler Toledo agent in Jordan

We are proud to be the exclusive agent for Mettler Toledo in Jordan, a trust that reflects the quality of our service and our ability to deliver solutions that fit the local market. We supply service and pricing scales such as FreshBase U2, bRite, bPlus T2 and bPlus U2 for meat, cheese and produce counters in supermarkets, butchers and local shops, and connect them directly to the POS and Platinum ERP, so item weight and price reach the receipt with no manual entry. Installation, training and maintenance come from our team in Amman.

Mettler Toledo scales and POS hardware

Who we serve

Our clients are stores and businesses that sell by weight and by piece and need a system that runs through the whole working day without interruption:

  • Supermarket chains and malls: Sameh Mall, CTown, Premier, Bustanji Mall, Omran Mall and Yaser Mall.
  • Bakeries and sweets: Zalatimo, Sanad Bakery and Fandi Bakery.
  • Roasteries: Al-Shaeb Roastary, Wahab Roasters and Kabuli Roasters.
  • Restaurants and food: Food Gate, Alam Al Dawajen (poultry) and Al Yasmeen Restaurant.

The full list of all 39 clients is on our partners page.

Team expertise

ERP built from scratch.

Platinum ERP is not a translated foreign package; our programmers wrote every module themselves, so we can change any screen or report and connect any external interface such as JoFotara, ZATCA, and the MontyPay, HyperPay, Mobi Cash, Arab Bank and Top Delivery integrations.

Mobile apps.

We build apps for phones and tablets on all major operating systems, for business owners and for their customers.

Cloud and infrastructure.

Hosting, synchronization and backup for multi-branch businesses, with per-user permissions to protect data.

Hardware and scales.

An installation and service team that knows the register, printer and scale as well as the software.

Our values

  • Quality and commitment.

    We deliver systems that work and stay responsible for them after go-live.

  • Practical innovation.

    We use real-time analytics, automation and AI where they actually help the client, not for show.

  • Reliability and scale.

    Systems that grow with the client from one branch to many.

  • Long-term partnership.

    Our relationship starts with a demo and does not end at hand-over.

Talk to us

If you are opening a new store or looking to replace a system that no longer keeps up with your business, request a demo at our office or in your store. Phone and WhatsApp +962 77 924 6666, or visit us at Al Gardens, Albadad Complex, Amman.