E-invoicing · Saudi Arabia
ZATCA e-invoicing: Platinum ERP for companies operating in Saudi Arabia
Saudi Arabia's Zakat, Tax and Customs Authority (ZATCA) requires VAT-registered businesses to issue electronic invoices through compliant software and, in the integration phase, to share them with its FATOORA platform. For Jordanian companies that also operate in Saudi Arabia, Platinum ERP provides ZATCA integration, so both markets run on one system.
What ZATCA e-invoicing requires
ZATCA introduced e-invoicing (FATOORA) in two phases. Phase 1, the generation phase, started on 4 December 2021 and requires invoices to be generated and stored electronically by compliant software, with a QR code on simplified invoices. Phase 2, the integration phase, has been rolled out in waves since 1 January 2023 and requires the software to be connected to the FATOORA platform.
In Phase 2, standard tax invoices issued to businesses are cleared: they are sent to ZATCA and validated before they are shared with the buyer. Simplified tax invoices issued to consumers are reported to ZATCA within 24 hours of being issued. Each invoice is produced in a structured XML format with a unique identifier, a cryptographic stamp and a link to the previous invoice, so it cannot be altered afterwards.
How Platinum handles ZATCA
Clearance of B2B invoices
Standard tax invoices are sent for clearance and shared with the buyer only after ZATCA approves them.
Reporting of B2C invoices
Simplified invoices from the registers are reported to ZATCA within the required 24 hours.
QR code and stamp
Every invoice carries the QR code and cryptographic stamp required by ZATCA.
Credit and debit notes
Returns and price adjustments are issued as credit or debit notes linked to the original invoice.
Device onboarding
Each invoicing unit is onboarded on FATOORA with its own cryptographic certificate.
Arabic invoices
Invoices are printed in Arabic, with English alongside where needed, and show the seller and buyer VAT numbers.
Getting connected
Review
We confirm your VAT registration and your ZATCA integration wave.
Onboard
Each invoicing unit is registered on FATOORA with a one-time password.
Configure
Invoice types, VAT rates and print layouts are set in Platinum.
Test
Compliance checks are run with sample invoices.
Go live
Invoices are cleared or reported automatically.
Questions about ZATCA
Who needs ZATCA integration?
VAT-registered businesses in Saudi Arabia, once ZATCA notifies them that their integration wave applies. Earlier, all of them had to meet the Phase 1 generation requirements.
What is the difference between clearance and reporting?
Standard (B2B) invoices are cleared by ZATCA before reaching the buyer; simplified (B2C) invoices are issued immediately and reported within 24 hours.
Can I run Jordan and Saudi Arabia on one system?
Yes. Platinum ERP supports JoFotara for Jordan and ZATCA for Saudi Arabia, so each company or branch reports to its own authority.
Talk to First Solution
Tell us your type of business and number of branches, and we will show you this part of Platinum on data similar to yours. Phone/WhatsApp +962 77 924 6666, First Solution For Software, Amman.