Cloud Services
First Solution delivers reliable cloud services that give your business flexibility and scalability: secure storage, seamless integration with Platinum ERP, the Point of Sale system and the Platinum apps, and optimized performance so that your data is accessible anytime, anywhere. Instead of an on-site server that needs maintenance, cooling and manual backups, your database is hosted on cloud infrastructure managed by First Solution from Amman, so every branch works on the same data and your business keeps running if a machine fails in one branch.
The service is aimed at multi-branch companies, supermarket and mall chains, restaurants and bakeries that want consolidated reports, and any company that prefers a specialized team to run servers and backups rather than managing them in-house. A free trial of Cloud Platinum ERP is also available to get to know the system before committing.
Data stays consistent and up to date across all devices and locations. A receipt closed in one branch, a goods receipt recorded in the warehouse and a price changed at head office all appear in the same system at the same moment. This removes manual export and import between branches and makes collaboration between branches, warehouse and management simpler, which is what businesses with multiple outlets need.
Hosting that grows alongside your business, with flexible storage and performance options. Opening a new branch or adding users does not require buying a new server or reinstalling; the cloud resources are expanded as needed. Seasons with higher sales traffic, such as Ramadan and the holidays, are handled by raising resources temporarily instead of buying hardware that is used only a few weeks a year.
We develop bespoke cloud solutions tailored to the client's industry, such as additional ERP modules or CRM tools built on specific requirements. Because the development team in Amman is the same team that builds Platinum ERP, the new module is added directly on the system's data without a middle layer. These applications are designed to optimize one specific process, such as order approval or distribution follow-up, according to what the company needs rather than a generic template.
Client data is kept safe with automated cloud backups and a reliable recovery system. After a technical failure, human error or cyber threat, data is restored from the last clean copy instead of being re-entered, and downtime is kept to a minimum. Backup frequency and retention period are stated in the service offer.
The cloud services are the layer that ties the rest of the First Solution products together. Platinum ERP is hosted in the cloud so accounting and management reach it from any branch; the Point of Sale system in each branch sends its receipts to the central database and receives prices and items from it; and the Mettler Toledo scales on the weighing counters take their prices from the same system. The Platinum apps, such as Platinum Owners, Purchase Order Receive and Captain Order, work over the internet on the cloud database, so the owner sees the sales of all branches from a phone. E-store apps such as Food Gate Market and Bustanji Mall read stock and prices from the same source, so no unavailable item is sold. Integrations with the national e-invoicing platform JoFotara and with payment gateways also rely on the hosted system's connection to those services.
The companies that gain most from cloud hosting are those operating from more than one site or needing consolidated reports without delay:
We review the number of branches, users and data volume with you, and show the cloud system or activate the free trial.
We move items, customers and balances from your current system or local server to the cloud environment.
We configure user permissions, connect POS terminals, scales and apps to the cloud database, and train the staff.
We stay with you in the first days and monitor performance and synchronization between branches.
We handle backups, server monitoring and updates, with local technical support from Amman.
The Point of Sale system is designed to keep selling locally when the connection drops and then synchronize receipts with the cloud database when it returns.
Data is stored on secure cloud infrastructure managed by First Solution, and access is governed by each user's permissions in Platinum ERP.
Backups are automated, and data can be restored from the last clean copy when needed. Backup frequency and retention are stated in the service offer.
Platinum ERP and the Point of Sale system are integrated with the national JoFotara platform, and the integration runs through the cloud-hosted system. We review the integration setup with you during implementation.
Yes. You can start with a local server and later move the database to the cloud as part of the data migration step, without re-entering items or customers.
A trial at no cost and with no commitment that lets you explore inventory, sales, accounting and analytics in the cloud.
Call or WhatsApp us on +962 77 924 6666, tell us how many branches you run and the size of your business, and we will show you Cloud Platinum ERP and activate the free trial for you.