Exclusive agent in Jordan

Mettler Toledo scales in Jordan from the exclusive agent

First Solution For Software is the exclusive agent for Mettler Toledo in Jordan. We supply the FreshBase U2, bRite, bPlus T2 and bPlus U2 retail scales, together with a full range of POS hardware: POS terminals, barcode scanners, receipt printers, cash drawers and touch-screen PDAs. Our team in Amman installs the scales and connects them to the POS, and we deliver them as one solution with Platinum ERP and the Point of Sale system, so prices and items flow from the system to the scale instead of being typed into each device.

This page is written for supermarket and mall owners, butchers, cheese and dairy shops, bakeries, roasteries, and any shop that sells by weight and needs an accurate scale that prints labels and talks to the register.

The Mettler Toledo models we supply

FreshBase U2

A high-performance counter scale for service counters, with an upper keyboard and a customer display. It suits meat, cheese and ready-food counters in supermarkets, butchers' shops and local deli stores. The customer sees the weight and price on their own display at the same moment the operator does, and the scale prints the barcode label that the cashier scans directly.

bRite

An advanced electronic pricing scale for precise and efficient pricing, with an easy-to-use interface and a clear display that shows both weight and price. It is designed for retail shops and small to mid-size stores that need a simple, dependable scale at the point of sale without complexity.

bPlus T2

An ergonomic and dependable retail scale that delivers fast, accurate weighing and service. It earns the trust of operators through its robustness, reliability and ease of use in continuous daily work at the service counter.

bPlus U2

A high-performance retail scale for accurate weighing and pricing, with a user-friendly interface, a clear display and advanced functions that speed up the transaction. It is ideal for grocery stores and markets that need reliability and efficiency in daily operations.

Companion POS hardware

  • Touch-screen PDA: a handheld device for barcode reading, stock counts and goods receiving in the aisles and the warehouse, working with the Platinum apps.
  • 5-column cash drawer: a metal cash drawer with five note compartments, opened by the POS when the receipt is closed.
  • POS terminals, barcode scanners and receipt printers: a full range selected to match the shop size and the number of checkout lanes.

Specifications table

Numeric details such as capacity, dimensions and readability are listed in the official datasheet of each model; ask us for a copy.

ModelTypeUse caseDisplay / keyboardPrinting and connectivity
FreshBase U2Counter scale for service countersSupermarkets, butchers' shops, local deli storesUpper keyboard, customer displayLabel printing, POS connection
bRiteElectronic pricing scaleRetail shops and storesClear display showing weight and priceLabel printing and connectivity
bPlus T2Retail scale for the service counterButchers, cheese counters, bakeriesSimple interface, operator and customer displayLabel printing and connectivity
bPlus U2High-performance retail scaleGrocery stores and marketsUser-friendly interface, clear display, advanced functionsLabel printing and connectivity
Touch-screen PDAHandheld deviceStock counts, goods receiving, barcode readingTouch screenNetwork connection
5-column cash drawerCash drawerCheckout laneNot applicableOpened by the receipt printer or POS terminal

Why buy the scale from the exclusive agent

  • Official source

    The scales reach you through the exclusive Mettler Toledo agent in Jordan, which means a guaranteed source, genuine spare parts and after-sales service from the same company that sold you the device.

  • Ready POS integration

    Because we develop Platinum ERP and the Point of Sale system ourselves, price and item updates travel from the system to the scale, and the barcode label travels back from the scale to the register with no manual entry.

  • On-site installation and training

    A technical team in Amman installs and configures the scale and trains staff on daily use and changing the label roll.

  • Service and calibration

    Local maintenance for the scales and scheduling of periodic calibration according to the requirements of the competent authorities in Jordan.

  • One solution from one supplier

    The scale, the POS terminal, the printer, the drawer, the software and the technical support all come from First Solution.

How the scale works with the rest of the system

The scale is not a stand-alone device. In the First Solution setup, items and prices are defined once in Platinum ERP and pushed to the Point of Sale system and to the scales on the service counters. When the operator weighs a cut of meat, the scale prints a label with a barcode carrying the item, weight and price; the cashier scans it once and the quantity is deducted from stock immediately. From the Platinum Owners app the owner sees weighed-goods sales as part of branch sales, and in the Cloud Services these records are stored and synchronized across branches. The PDA is used with the Purchase Order Receive and Platinum Uploader apps for goods receiving and stock counts.

Who this solution is for

Our current clients include supermarket chains and malls such as Sameh Mall, Bustanji Mall, Yaser Mall, Omran Mall, CTown, Premier and Food Gate, poultry and food retailers such as Alam Al Dawajen, bakeries and sweets makers such as Sanad Bakery, Fandi Bakery and Zalatimo, and roasteries such as Wahab Roasters, Kabuli Roasters and Al-Shaeb Roastary. What they share is that they sell by weight and need a scale that prints an accurate label and links to the register and the stock.

  • Supermarkets and malls: meat, cheese, produce and ready-food counters.
  • Butchers and poultry shops: fast weighing and pricing with a label for the customer.
  • Bakeries and sweets shops: selling by weight and by piece from the same scale.
  • Roasteries, nut and spice shops: accurate pricing for many similar items.
  • Restaurants and local food shops: portion weighing and takeaway orders.

What happens after you contact us

  1. Site visit and demo

    We visit the shop or host you at our office in Amman, and define the number of scales and checkout lanes and the right model for each department.

  2. Item preparation

    We move the item list and prices from your files or your current system into Platinum ERP and the Point of Sale system.

  3. Installation, connection and training

    We install the scales and hardware, connect them to the POS and the network, and train the counter staff and cashiers.

  4. Go-live

    We stay with you in the first days of operation to adjust any details in the labels or prices.

  5. Support and maintenance

    Local technical support by phone, WhatsApp and on-site visits, plus periodic maintenance for the scales.

Frequently asked questions

Does the Mettler Toledo scale connect to the POS I use today?

Ready integration is available with the Point of Sale system and Platinum ERP from First Solution. If you use another system, we review the possible connection method with you during the demo before you buy.

Is the scale interface in Arabic?

Item names on the labels print in Arabic as they are defined in the system. We show the operator interface language of each model during the demo.

What about warranty and service?

The scales come with a warranty through the exclusive agent, and service is carried out locally in Jordan with genuine spare parts. The warranty period and terms are stated in the quotation.

Do I need periodic calibration?

Commercial scales are subject to the calibration requirements in force in Jordan. We help you schedule and document calibration.

Does the scale work if the internet goes down?

The scale weighs, prices and prints the label locally, and the cashier scans the barcode locally as well. Price updates from the system resume when the connection returns.

Do you train the staff?

Yes. Training on the scales and POS hardware is part of the installation and covers daily use, changing the label roll and handling common errors.

Request a demo

Call or WhatsApp us on +962 77 924 6666 to arrange a demonstration of the scale at your shop or at our office in Amman. Tell us the type of shop, the number of weighing counters and checkout lanes, and we will suggest the right model and send a quotation covering installation, integration and training.