E-Store Apps
A First Solution e-store app is an ordering app under your shop's own name and logo. It runs on Android and iOS phones and reads items, prices and stock from the same Platinum ERP and point-of-sale system your cashier uses in the shop. First Solution develops these apps in Amman, and real stores such as Food Gate Market and Bustanji Mall run on them today. The app is built for supermarkets, bakeries, roasteries, restaurants and retail shops that want a second sales channel on the phone without managing a second inventory or a second price list.
Customers browse items by category and brand, search by name and add to the basket in one step. Item names and descriptions appear in Arabic and English, with item and brand images, and the shop controls whether any item or brand is visible in the app.
Customers pay by card inside the app through the MontyPay or HyperPay gateway, or choose cash on delivery. The payment itself happens inside the gateway, and the app does not store card data.
Customers see the state of their order from the moment it is sent: being prepared, ready, with the driver, delivered. A notification reaches their phone at each change, so the shop gets fewer "where is my order?" calls.
The app keeps the customer's account, addresses and past orders, so a repeat order takes seconds. The same data is available to the shop through Platinum CRM for follow-up and promotion campaigns.
From one panel the shop manages promotions, delivery slots, minimum order value and service areas, and reviews daily orders and sales. The owner follows the app's figures alongside the branches in the Platinum Owners app.
Food Gate MarketFood Gate Market is a food shopping app developed by First Solution for the Food Gate chain, one of our supermarket clients. It gives customers easy browsing, secure payment options and real-time order tracking, and it runs on the same stock and prices as the cashiers in the branches.
Bustanji MallThe Bustanji Mall shopping app, built and published by First Solution.
Omran MallThe Omran Mall shopping app, built and published by First Solution.
Aswaq AlthaqafaThe Aswaq Althaqafa grocery shopping app, built and published by First Solution.
All four apps are published on Google Play under each chain's name. You can try them on your phone to see what your own shop's app will look like.
The item card in Platinum ERP is the single source: name, price, barcode and available quantity. When a price changes in the system or the last unit is sold at the register, the app updates automatically, so an item that is gone from the shelf is not offered online. Promotions defined in the POS appear the same way in the app.
Every app order is recorded in the POS as an invoice and appears on the preparation screen of the chosen branch. The quantity is deducted from stock at that moment, and the invoice enters sales reports, accounting and JoFotara e-invoicing like any other invoice.
First Solution relies on the MontyPay and HyperPay gateways to provide secure, fast payment for app orders and in-store purchases. Funds settle to the shop's account under the shop's own agreement with the gateway and its bank.
The app connects to the Top Delivery service to assign orders to drivers and update delivery status in the app. A shop with its own drivers can manage delivery in-house.
We show you the Food Gate Market or Bustanji Mall app and the management panel, and learn about your items and delivery areas.
If you already run Platinum ERP, your items are ready; if not, we migrate your items, prices and images into the system.
We brand the app with your name, logo and colours, connect the payment gateway and delivery service, and train your team to receive orders.
We publish the app on Google Play and the App Store under your shop's name and test the full order from basket to delivery.
The technical support team in Amman looks after the app and the POS together after launch.
The real-time link to stock and prices works with Platinum ERP and the First Solution point of sale. If you run another system, we migrate your data to Platinum ERP as part of the app project.
Yes. The shop chooses the available payment methods: card through MontyPay or HyperPay, cash on delivery, or both.
Yes. The app and the management panel are in Arabic and English, and customers get the language of their phone. Item names appear in both languages when entered that way in the system.
Yes. The customer picks the nearest branch or it is set automatically from the address, and the order goes to that branch's stock and preparation screen.
The app stays available to customers because it is hosted on First Solution cloud services. Orders are received at the POS when the connection returns, while the cashier keeps selling in the shop without interruption.
Yes. Every order becomes an invoice in the POS and is sent to JoFotara like the shop's other invoices.
Try the Food Gate Market or Bustanji Mall app on your phone, then contact us to see the same app running on your own items and prices. Phone and WhatsApp: +962 77 924 6666.