Apps Management

Platinum apps: mobile apps connected to your system

The Platinum apps are a set of six mobile and tablet applications developed by First Solution in Amman to run on the same data as Platinum ERP and the Point of Sale system, not on a separate copy of it. When a receiving clerk records incoming goods from a PDA, they appear in stock immediately; when the owner opens the app, the sales figures for every branch are live. The apps are aimed at owners of supermarkets, malls, restaurants, bakeries and roasteries who want to run the business from a phone without going back to the office computer.

The six apps

Platinum Owners app: sales and inventory charts

Platinum Owners

The owner and management app, showing advanced charts, detailed reports and analytics drawn from Platinum ERP. The owner opens the app and sees sales per branch, cash movements and top items without waiting for a report from the accountant. The goal is to make decisions on live numbers rather than estimates from memory, from anywhere outside the shop.

Platinum Label Printer app screenshot

Platinum Label Printer

A label printing solution built for precision and speed from a phone or handheld device. It prints item, shelf and shipping labels with sharp, clear output, pulling the name, price and barcode from the system so nothing is typed by hand. It removes the mismatch between shelf price and register price after every price change, and works with label printers through advanced connectivity options.

Captain Order app screenshot

Captain Order

An app tailored for restaurants, taking orders at the table or at the takeaway window through a simple, fast interface. The waiter records the order on the tablet and it reaches the kitchen and the register immediately; dine-in and takeout orders are managed from the same screen. It cuts errors from handwritten orders and speeds up service at peak times.

Platinum CRM app screenshot

Platinum CRM

A customer relationship management app that tracks leads, manages contacts and improves customer interactions. A sales rep sees the stage of every deal and the data of every client in one place, and records calls, visits and follow-ups from the phone. It suits companies that sell wholesale or serve business accounts and need an organized record of every relationship.

Platinum Uploader app screenshot

Platinum Uploader

A comprehensive, all-in-one solution that simplifies inventory management, POS operations and report generation in one app. It is used to enter stock movements and counts from the aisles and the warehouse and upload them straight into Platinum ERP, instead of writing them on paper and typing them later. Designed to fit into the daily retail workflow, it improves the accuracy of the numbers and narrows the gap between physical and book stock.

Purchase Order Receive app screenshot

Purchase Order Receive

A purchase order receiving app that lets staff receive incoming goods at the dock against the purchase order recorded in the system. The item barcode is scanned with a PDA and the received quantity is entered, so any difference from the ordered quantity shows up on the spot. It also allows creating and managing brands with brand images, descriptions in Arabic and English, and control of their visibility in the app.

How the apps work with the rest of the system

Each of the six apps reads from and writes to the Platinum ERP database. The items and prices defined in the system are the same ones Platinum Label Printer prints; the stock updated by Purchase Order Receive and Platinum Uploader is the same stock the Point of Sale system deducts on every receipt. Captain Order sends orders to the restaurant's register, and the Mettler Toledo scales on the weighing counters feed the sales the owner sees in Platinum Owners. When the system is hosted on the Cloud Services, the apps work from any branch or from outside the shop, and data is synchronized across branches in real time.

Who the apps are for

  • Supermarkets and malls such as Sameh Mall, CTown, Premier, Food Gate and Omran Mall: Platinum Owners for the owner, Platinum Label Printer for shelf prices, and Purchase Order Receive and Platinum Uploader for the warehouse.
  • Restaurants such as Al Yasmeen Restaurant and NAYA: Captain Order for dine-in and takeout orders.
  • Bakeries and sweets shops such as Sanad Bakery, Fandi Bakery and Zalatimo: labels and daily sales follow-up from the phone.
  • Roasteries such as Wahab Roasters and Kabuli Roasters: labels for many items and stock follow-up.
  • Companies selling wholesale or to business accounts: Platinum CRM for leads and deals.

What happens after you contact us

  1. Demo

    We show you the apps that fit your business on real devices and define who will use each one.

  2. Data preparation

    If Platinum ERP is already installed, the apps run on its data directly; if not, we migrate items and customers from your current system.

  3. Setup and training

    We configure each user's permissions, install the apps on phones, tablets and PDAs, and train the staff.

  4. Go-live

    We follow the first days to fine-tune printing, receiving and reports.

  5. Support

    Local technical support from Amman by phone and WhatsApp, plus app updates.

Frequently asked questions

Are the apps available on Android and iOS?

Ask us about the app you need and we will tell you the devices and operating systems currently supported.

Is the app interface in Arabic?

The apps are developed in Amman for the Jordanian market, and item and brand names are defined in Arabic and English. We show the interface language of each app during the demo.

Do the apps work for several branches?

Yes. Platinum Owners shows each branch separately and combined, the warehouse apps record movements on the branch the user works in, and synchronization between branches runs through the Cloud Services.

Do the apps work without internet?

The apps need a connection to the Platinum ERP database to read and write data.

Do I need Platinum ERP to use the apps?

The apps are built to run on the data of Platinum ERP and the Point of Sale system from First Solution. If you use another system, we discuss integration or migration options with you at the demo.

Request a demo

Call or WhatsApp us on +962 77 924 6666, tell us your line of business and number of branches, and we will show you the right apps on real devices at our office in Amman or at your shop.