Clients & Partners

First Solution clients in Jordan: businesses that run on our systems every day

From single-branch supermarkets to malls and chains with several outlets, these businesses manage sales, stock and accounts on Platinum ERP and the First Solution point of sale, and weigh and price on Mettler Toledo scales, for which we are the exclusive agent in Jordan. The names below belong to real clients from our customer base, grouped by sector.

Our clients by sector

Supermarkets and malls

The largest sector in our customer base. This is where multi-lane POS, FreshBase U2 and bPlus scales on the produce, meat and cheese counters, and shopping apps such as Food Gate Market and Bustanji Mall linked to branch stock all come together.

  • Yaser Mall

Bakeries and sweets

Shops that sell both by the piece and by weight, need speed at the register at peak times, and print price and date labels through Platinum Label Printer.

  • Zalatimo
  • Sanad Bakery
  • Fandi Bakery

Roasteries

Coffee, nuts and spices sold by weight, where the scale is linked directly to the POS so the price is calculated from the weight without manual entry.

  • Al-Shaeb Roastary

Restaurants

Dine-in and delivery orders from the Captain Order app to the kitchen and on to the invoice, with daily sales reports for the owner.

Poultry and food

Wholesale and retail of items that are weighed and whose prices change daily, with stock and purchasing followed in Platinum ERP.

  • Alam Al Dawajen

Other stores and businesses

Retail shops and trading companies from various sectors that run the point of sale, Platinum ERP or both.

  • Beast Deal
  • Miles
  • Shaheen
  • Kareem
  • Marouf
  • Al Ajoryi
  • Alawneh

Our payment, e-invoicing and delivery partners

Alongside our clients, we work with partners that complete our systems in the shop and online:

  • Mettler Toledo: First Solution is the exclusive agent for Mettler Toledo scales in Jordan, for sales and service.
  • Payment gateways: MontyPay and HyperPay for card payment in the shop and in e-store apps, Mobi Cash for mobile wallet payments, and Arab Bank.
  • E-invoicing: JoFotara (Jordan's national e-invoicing) and ZATCA (Saudi Arabia's Zakat, Tax and Customs Authority).
  • Delivery: Top Delivery for assigning app orders to drivers and tracking them.
  • Network: payment solutions partner.

Questions new clients ask

Can I talk to one of your clients before signing?

Yes. Ask us for a reference in your sector and we will arrange contact with a client who runs the same system you are considering.

Do you serve clients outside Amman?

Yes. Our clients include shops in different Jordanian cities such as Madaba, and technical support is provided remotely and through on-site visits.

Do you work with small shops or only chains?

Both. Some businesses start with one register and one scale, then add branches, Platinum ERP and an e-store app as they grow.

How does my business get added to this page?

After go-live we ask for your written permission to show your logo, and no logo is published without its owner's consent.

Join First Solution's clients

If you run a supermarket, bakery, roastery, restaurant or any retail shop in Jordan, call or WhatsApp us on +962 77 924 6666 and request a demo. We will show you the system as it runs at a client in your sector.

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